Question 1

When is your first available date?

Accepted Answer

We begin taking events the first weekend of May 2027. We are accepting both secured reservations (25% deposit) and free tentative holds right now.

Question 2

What does delivery include?

Accepted Answer

Friday afternoon delivery, on-site setup, leveling, custom event signage installation, perimeter skirting, and connection to your water supply are all included. We return Sunday morning for pickup.

Question 3

What power does my venue need to provide?

Accepted Answer

Nothing. Every trailer runs on a fully self-contained silent solar battery system — no generator noise, no exhaust, and no extension cords running across your venue. A 30-amp outdoor outlet is welcome if available, but your event will run perfectly without one.

Question 4

Do I need to provide water?

Accepted Answer

No. Every trailer arrives with a 300-gallon on-board fresh water tank — enough for any standard event without a hookup. If your venue has a garden hose available we'll use it, but it's never required. We handle waste in our 400-gallon on-board tank and dispose of it properly after every event.

Question 5

What is the difference between a secured booking and a tentative hold?

Accepted Answer

A secured booking requires a 25% deposit and your date is fully confirmed. A tentative hold is free and reserves your date, but if another party wants to book that same date with a deposit, we will contact you within 24 hours so you have first right to convert to a secured booking. If you don't respond within 24 hours, the date releases.

Question 6

How many guests does each suite serve?

Accepted Answer

The Cottage (2-stall) comfortably serves up to 75 guests for a 4-6 hour event. The Estate (5-stall) handles 100–225 guests. For larger events, consider booking both.

Question 7

What is your service area?

Accepted Answer

We serve events within approximately 60 minutes of Wickliffe, Ohio — covering Lake, Geauga, Cuyahoga, Summit, Lorain, and Medina counties. Extended travel is available for +$150 per 30-minute increment beyond the standard radius.

Question 8

What is your cancellation policy?

Accepted Answer

Cancellations more than 60 days before your event receive a full deposit refund. Cancellations 31–60 days prior receive a 50% refund. Cancellations within 30 days are non-refundable.

Question 9

What is included in the custom signage?

Accepted Answer

Every booking includes a custom printed welcome sign and directional signage matched to your event's color palette or theme. We collect event details at booking and order custom signs in advance. Want premium engraved cedar signs? Add the upgrade for $75.

Question 10

What is the skirting and why does it matter?

Accepted Answer

We install decorative faux boxwood hedge panels around the perimeter of the trailer, covering the undercarriage and hitch. It gives the unit a finished, natural appearance that blends into garden or venue settings — and photographs significantly better than exposed trailer framing.

Question 11

Can your trailers reach remote venues without paved roads?

Accepted Answer

Our trailers require a reasonably firm, level surface accessible by a pickup truck and trailer. Grass and gravel are typically fine. Steep grades or very soft ground may require advance coordination.

Question 12

When should I book?

Accepted Answer

As early as possible. June weekends book first due to the overlap of wedding and graduation season. Spring 2027 reservations are open now — even a free tentative hold is worth doing to protect your date.

FAQ